Help & FAQs

We offer a variety of materials for our wall art, including stretched canvas, framed canvas, acrylic glass, framed acrylic glass, framed print, rolled canvas, and rolled print. Each material is carefully selected to enhance the beauty and durability of the artwork.

Our wall art is available in several premium printing and framing options to suit your preferences:

• Stretched Canvas: Offers a contemporary look with the artwork wrapped around a wooden frame.
• Framed Canvas: Combines the elegance of a frame with the depth of a canvas.
• Frame with Mat: Adds a classic touch with a mat border around the artwork.
• Acrylic Glass: Provides a sleek and modern finish with vibrant colors and a glossy surface.
• Framed Acrylic: Enhances the artwork with a frame and the brilliance of acrylic glass.
• Rolled Canvas and Rolled Print: Ideal for custom framing or easy shipping, providing flexibility in how you display your art.

All our prints are crafted using state-of-the-art printing technology and high-quality materials, ensuring vibrant colors and exceptional durability. Our manufacturer is located in the USA, guaranteeing top-notch craftsmanship.

Yes, our wall art pieces come ready to hang with the necessary hardware included, depending on the material you choose. For stretched and framed canvases, as well as acrylic glass options, hanging hardware is pre-installed.

Yes, custom sizes are available! You can arrange a custom size by contacting us over the phone at 347-216-6735, via email at Support@BensGallery.net, or through WhatsApp chat.

To keep your wall art looking its best, avoid direct sunlight and humidity. Gently dust the surface with a soft, dry cloth. For canvas prints, be careful not to press too hard to avoid damaging the surface.

We understand that choosing the right size for your wall art can be challenging. That’s why we provide a size chart on every product page. This infographic shows the different sizes displayed on a living room wall, helping you visualize how the artwork will fit in your space.

Yes, you can request a preview of your custom order before it’s made. Please contact our support team, and we’ll be happy to provide you with a preview.

We offer free standard shipping within the USA for all our wall art products. Expedited shipping and international shipping are available at additional costs, calculated at checkout.

Standard shipping within the USA typically takes 5-7 business days. Expedited shipping options are available for faster delivery. International shipping times may vary depending on the destination.

Yes, we ship our wall art internationally. Shipping costs and delivery times will vary depending on the destination and will be calculated at checkout.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

If your order doesn’t arrive, we will send you a replacement. Rest assured, all our shipments are covered by insurance, so you are fully protected in the event of any delivery issues.

Yes, we offer gift wrapping and special packaging options. You can choose this option at checkout to make your purchase even more special.

We offer a 30-day money-back guarantee on all our wall art products. If you are not completely satisfied with your purchase, you can return it within 30 days of receipt. Please note that the customer is responsible for both ways of shipping costs for returns.

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with detailed instructions on how to proceed. Please be aware that return shipping costs will be the responsibility of the customer.

Unfortunately, we do not accept returns on customized items. Please ensure all details are correct before placing a custom order.

If your order arrives damaged, we will send a replacement at no cost or offer a full refund. To process a refund due to damaged shipping, we require clear photos of the box and the actual print damage. Please contact us immediately with these photos to expedite the process.

Yes, you can exchange your item instead of getting a refund. Please note that you will need to cover the cost of the return label and the new shipping label for the exchange.