At Modern Wall Art Co., your satisfaction is our top priority. We offer a 30-day money-back guarantee to ensure your complete confidence when shopping with us.
30-Day Money-Back Guarantee
- Eligibility: Return any item within 30 days of delivery for a full refund.
- Shipping Costs: Customers are responsible for both original and return shipping costs.
- Item Condition: Items must be returned in their original condition and packaging.
- Our Error: If your return is due to our mistake (wrong or defective item), we'll handle it entirely at our expense.
How to Initiate a Return
- Contact Us: Email Support@ModernWallArtCo.com, call (833) 516-5644, or message us on WhatsApp.
- Business Hours: Sunday through Thursday, 10 a.m. – 6 p.m. | Friday, 10 a.m. – 2 p.m. (ET)
- Return Label: We'll send you instructions on how to purchase and print your return shipping label.
- Pack & Ship: Carefully repack the item in its original packaging and ship it back to us.
Refunds are issued to your original payment method within 5–7 business days of receiving and inspecting your return.
Damaged Items & Replacements
- Report Damage: Contact us within 4 weeks of delivery with clear photos of the damaged item.
- Free Replacement: We'll send you a new item at no additional cost.
Lost Package Claims
- Lost in Transit: Contact us within 4 weeks after the estimated delivery date. We'll work with our shipping partners (UPS or FedEx) to resolve the issue.
Contact Us
- Email: Support@ModernWallArtCo.com
- Phone: (833) 516-5644
- WhatsApp: Available Sunday to Thursday, 10 a.m. – 6 p.m. | Friday, 10 a.m. – 2 p.m. (ET)
Our Commitment
We're proud to provide premium wall art that brings meaning and personality to your space. Your happiness matters — and we're always here to help.
Thank you for choosing Modern Wall Art Co.