Return & Refund Policy | Modern Wall Art Co.
At Modern Wall Art Co., your satisfaction is our top priority. We offer a 30-day money-back guarantee to ensure your complete confidence when shopping with us.
30-Day Money-Back Guarantee
- Eligibility: Return any item within 30 days of delivery for a full refund.
- Shipping Costs: Customers are responsible for both original and return shipping costs.
- Item Condition: Items must be returned in their original condition and packaging.
How to Initiate a Return
- Contact Us: Email Support@ModernWallArtCo.com, call 800-801-9545, or message us on WhatsApp.
- Business Hours: Monday through Thursday, 9 a.m. – 6 p.m. | Friday, 9 a.m. – 1 p.m.
- Return Label: We’ll send you instructions on how to purchase and print your return shipping label.
- Pack & Ship: Carefully repack the item in its original packaging and ship it back to us.
Once we receive and inspect your return, we’ll issue your refund promptly.
Damaged Items & Replacements
- Report Damage: Contact us within 4 weeks of delivery with clear photos of the damaged item.
- Free Replacement: We’ll send you a new item at no additional cost.
Lost Package Claims
- Lost in Transit: Contact us within 4 weeks after the estimated delivery date. We’ll work with our shipping partners (UPS or FedEx) to resolve the issue.
Contact Us
- Email: Support@ModernWallArtCo.com
- Phone: 800-801-9545
- WhatsApp: Available Monday to Thursday, 9 a.m. – 6 p.m. | Friday, 9 a.m. – 1 p.m.
Our Commitment
We’re proud to provide premium wall art that brings meaning and personality to your space. Your happiness matters — and we’re always here to help.
Thank you for choosing Modern Wall Art Co.
